Question

Which of the following statements is true of low customer contact businesses? a. Customer access is relatively important when compared to high customer contact businesses. b. Some examples of low customer contact businesses are restaurants and dry cleaners. c. Empowerment zones offer businesses low-cost space and tax advantages. d. Business incubators are expensive and offer limited small business support services.

Answer 1

Answer:

the answer is B

Explanation:

why ? most of the company's care about the customer , but it depends how big is their market and also what they are offering , so the small restaurants or even dry cleaners , their business are not without huge demand , the customer and the restaurant have a low contact, or the usually use a complaints and claims box where the customer can express your opinion of the restaurant service.