Answer:

Step-by-step explanation:
First, we gather the data:
The model is a single
landing strip with 
This based on the assumption that service times are exponential.
Then, we must find the maximum rate such that 
Using the
table, we find that:

if and only if

=
Answer:
65% to go or 35% already delivered
Step-by-step explanation:
Amy has completed 35% of her deliveries since 21/60 is .35
If the question is how much she has left, Amy needs to complete 65% more of her deliveries.
If the question is how much she has completed, she has delivered 35% of her deliveries.
The answer could be D- pq. It's not from the center of the circle.