________ uses the signals transmitted over the phone to access the database, retrieve account information and input data. Group

Question

Aloiza [94]

3 years ago

11

________ uses the signals transmitted over the phone to access the database, retrieve account information and input data. Group

of answer choices Electronic reported outcome Dialog system Interactive voice response Structured query language

Computers and Technology

1 answer:

Jobisdone [24] · Answer 1 · 2022-08-28T06:25:55+03:00

Answer:

Interactive voice response

Explanation:

Interactive voice response (IVR) is a technological innovation which allows computer systems to interact with individuals with the use of voice and Dual-tone multi-frequency signaling (DTMF) tones input through a keypad. In telecommunications sector, IVR enables customers to interact with a company’s host system through the use of a telephone keypad or by using speech recognition, after which services can be accessed by the use of the IVR dialogue.