The conceptual, abstract design is also known as a logical design. This design doesn't use to discuss in matter of the actual execution. It only has to identify the kinds of information.
In the logical development process, it involves inserting information into a number, which includes the organizations and features of rational networks.
It is used to organize the entities, for example, tables for a relation database, in a given market environment into the database systems, that's why the given statement is true.
Maybe it's because he hasn't set up the new system once he does that then he should be able to function it but if he is still having trouble then he could call the company or ask for refund