Explanation: The claim that is raised by the customer must be considered for the evaluation and understanding the problem of the customer or customer's product . Business communicator should always reply the adjustment message starting with the good news so that customer can be satisfied by the business services.
Other options are incorrect because it does not explains business position, friendly interaction is not presented and summary of the claim is not represented in adjustment message.Thus, the correct option is option(c).
<u>Disenfranchised grief:</u>Grief is categorized as disenfranchised grief when the griever avoids to share any information, or causes about his or her grief. As there is no clear cause of grief and sadness seen by any observer.
<u>Prolonged grief:</u>It is the senses of sadness felt by the affected person who faces the loss of a loved one or the sense of loneliness faced by the sad person due to the death of a person near to him.
<u>Complicated grief similar:</u>Some times any affected person due to some loss or death of any relative or friend, is so intense that the person is unable to recover properly. While the griever faces some prolonged psychological disorders due to the cause of sadness.
Explanation:
<u>Similarities between the three types of griefs:</u>
The sense of sadness is the same in all three for any human, as of all the three cases are mainly due the loss or death of any person, or it may be due to any financial loss faced by the griever.
Each person inside the society is some how effected due the sense of loss, which maycause prolonged or short term psychological and mental disorders in the human system.
Hi. I'm not sure if there was supposed to be choices but I'll go ahead with answering this item. The structure that is meant is the Emergency Operations Center. It is the physical location at which the coordination of information and resourced support incident management (on-scene operations) activities normally takes place.
