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In-s [12.5K]
3 years ago
11

When granting a customer's claim, a business communicator should include an opening in an adjustment message that a. explains an

d clarifies the company's position. b. builds goodwill. c. presents the good news immediately. d. summarizes the reader's claim and request.
Social Studies
1 answer:
polet [3.4K]3 years ago
3 0

Answer: c) presents the good news immediately.

Explanation:  The claim that is raised by the customer must be considered for the evaluation and understanding the problem of the customer or customer's product . Business communicator should always reply the adjustment message starting with the good news so that customer can be satisfied by the business services.

Other options are incorrect because it does not explains business position, friendly interaction is not presented and summary of the claim is not represented in adjustment message.Thus, the correct option is option(c).

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Conscientiousness is a personality trait that is highly valued in the workplace and is associated with improved academic performance. Income and responsibilities at work are strongly connected with scrupulousness. Conscious individuals are frequently known as dependable, successful, and diligent workers.

To know more about conscientious refer to:  brainly.com/question/22691273

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The complete question is:

The behavioral pattern of "citizenship performance" while at work is predicted by which trait?

A. extraversion

B. dark triad

C. contentiousness

D. agreeableness

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