1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
In-s [12.5K]
3 years ago
11

When granting a customer's claim, a business communicator should include an opening in an adjustment message that a. explains an

d clarifies the company's position. b. builds goodwill. c. presents the good news immediately. d. summarizes the reader's claim and request.
Social Studies
1 answer:
polet [3.4K]3 years ago
3 0

Answer: c) presents the good news immediately.

Explanation:  The claim that is raised by the customer must be considered for the evaluation and understanding the problem of the customer or customer's product . Business communicator should always reply the adjustment message starting with the good news so that customer can be satisfied by the business services.

Other options are incorrect because it does not explains business position, friendly interaction is not presented and summary of the claim is not represented in adjustment message.Thus, the correct option is option(c).

You might be interested in
Which of the basic concept of democracy do you think would be at least well served in a direct democracy?
BARSIC [14]
<span>Democracy is when the people of a country are the ones that make decisions about who will govern them by voting (the will of the people). In the United States the people vote for local initiatives, their local representatives, their congressmen, and the president. The local A direct democracy is when the people do not vote for representatives to make the decisions but they vote directly for initiatives, etc whether local or federal. The part of democracy that would be well served in a direct democracy is the local voting because it is direct.</span>
5 0
3 years ago
Dr. Brimfield believes that humans learn best when they are given the opportunity to act on their environments and make associat
Nezavi [6.7K]

Answer:

operant conditioning

Explanation:

The condition that looks at the type of behavior where it is controlled by the consequences.

7 0
3 years ago
What rise divides the Southwest and Southeast Pacific basins
snow_lady [41]

Answer:

East Pacific Rise

Explanation:

4 0
3 years ago
According to the text, when we label a sexual behavior natural or unnatural, we are
elena55 [62]
When we label a sexual behavior natural or unnatural, we are indicating whether the behavior conforms to our culture's sexual norms.
3 0
3 years ago
The tendency to remember first impressions over last impressions is called _____. self-fulfilling prophecy stereotyping implicit
givi [52]

Answer:

Primacy effect

Explanation:

<em>The primacy effect</em> refers to impressions formed about others in the first encounters with them.  When creating impressions of others, our first impression about that person determines strongly how we feel about them and what we think of them. Therefore, first impressions are more important than later impressions. Later judgments about the person, stem from the initial perception of the individual. Smell, speech, physical appearance, manner of approach and so on, shape the initial perception of an individual.

7 0
3 years ago
Read 2 more answers
Other questions:
  • What does a budget deficit do to the national debt?
    15·2 answers
  • Private groups that raise and distribute funds for election campaigns are called
    14·1 answer
  • Why is the Louisiana Purchase treaty an important document in the study of Manifest Destiny?
    7·1 answer
  • Which team do you pick?
    5·1 answer
  • Until the early 1990s, not all people in South Africa were allowed to be participate in government. Political offices were fille
    14·1 answer
  • How to use direct democracy in a sentence
    5·1 answer
  • What is the definition of map scale
    12·2 answers
  • Social Work is a practice-based profession which explores every aspect of human growth and development, from birth to death and
    6·1 answer
  • As opposed to most of the controversies of the early 1960s, most of the protests of the late 1960s were centered around
    7·2 answers
  • Jim Crow laws legalized the separation of whites and African Americans in public accommodations, such as hotels, transportation,
    15·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!