Answer:
d.a customer interacting with a franchise employee
Explanation:
Customer contact points are avenues through which a company interacts with its customers directly. The modes of interactions include phone calls, written communication, online interactions, or one-on-one customer support.
Many businesses recognize the importance of customer contact points. They invest heavily to ensure that the customer gets a wonderful experience at the contact points.
Answer:
Visualforce and Apéx
Explanation:
Visualforce is defined as a programming language that is peculiar to Salesforce. It is mostly used among developers to build and personalized user interface.
The Visualforce controller is a set of instructions that specifies what occurs in a program.
Apéx on the hand, is considered to be a proprietary language built by Salesforce.com. It is mainly used to execute flow and transaction control statements on the Force.com platform server in conjunction with calls to the Force.com API.
Hence, in this case, with the help Visualforce and Apéx, a company will be able to create a dynamic survey that navigates users through a different series of questions based on their previous responses.
Answer:
the budgeted cost of goods sold is $9,600
Explanation:
The computation of the budgeted cost of goods sold is shown below:
As we know that
Budgeted cost of goods sold = Beginning inventory + Purchase - Ending Inventory
= $2,400 + $8,600 - $1,400
= $9,600
Hence, the budgeted cost of goods sold is $9,600
Answer:
it is good that all business majors study this regardless, as strategic management takes place at several/multiple levels in any organization they may find themselves
Explanation:
Even though most students may never become CEOs or branch manager or department heads of departments, it is good they study strategic management as strategic management provides directions through the development of plans on how to achieve an organizations set goals.
Several other levels in an organization may require the knowledge of strategic management. These employees in these other job roles could be asked to complete strategic plans for their various departments. Also at all levels, employees are asked to make contributions towards their organizations strategic plan. This makes it important for all business majors to study.
Answer:
8.8%
Explanation:
Given:
Excess return = 6% = 0.06
Return respond factor = 1.2
Expected higher percent = 1.5% = 0.015
Increase growth (stock price) = 1% = 0.01
Actual excess return = ?
Computation of actual excess return:
Actual excess return = Excess return + Increase growth (stock price) + [Expected higher percent × Return respond factor]
= 0.06 + 0.01 + [0.015 × 1.2]
= 0.07 + [0.018]
= 0.088
= 8.8%
