The answer is "Kumalo is hurt and shocked by John’s callous selfishness and his willingness to defend his own son at Absalom’s expense."
Just took the test and I've decided to comment the answer here considering people in the future might need it just as I did.
Answer: Allow writers to express their views, enabling others to share their point or a contrary viewpoint.
Explanation: Writing a critique on a work helps us to develop: A knowledge of the work's subject area or related works. An understanding of the work's purpose, intended audience, development of argument, structure of evidence or creative style. A recognition of the strengths and weaknesses of the work.
It would be the third person pronoun. As you're speaking of him in the third person.
Well, depends on what story you are reading... Maybe I can help you you give me the title of the novel. ^w^