Answer: option d.
Step-by-step explanation:
You have the following formul given in the problem:

You know that:
The number of customers serviced in an hour by the technical support representative is 6 costumbers, therefore:

As the problem asked for the probability that a costumber will be on hold less than 30 minutes, we know that:

Substitute the values above into the formula.
Then, you obtain:
or 95%
Answer:
A
Step-by-step explanation:
X=11, set 10x+5x+15=180
15x+15=180, subtract 15 from 180= 165, then divide 165 by 15
Answer:
Me and my massive brain, among other massive things of mine, believe it to be -1
Step-by-step explanation:
I don’t mean to take point but i do not see a picture :(