Answer:
agoraphobia.
Explanation:
Agoraphobia -
It is a form of anxiety disorder , where the person tries to resist to the place he or she fear off , tries to avoid any type of embracement , panic or terror , is known as the condition of agoraphobia.
People suffering from such condition , does not take any risk and do all the monotonous work , these people even tries to avoid any type of crowded places like public transportation , any closed place , like lift .
As, they are very prone to get panic attack from even very minute things of the environment .
Hence , from the question , Susan is suffering from agoraphobia.
The correct answer you are looking for is called popular sovereignty
Answer: Touch points
Explanation:
Touch points is defined as contact that gets create when a consumer gets interacted towards any particular brand.Customer gets to know about the brand product and services, reviews, pricing,utility etc through interacting with the brand. Relationship is formed successfully through touch points.
According to the question, P&G are handling touch points through producing attractive product packaging , multiple activity processing goods etc. This is done to establish successful interaction with their customer through touching them through their brand.