The second one, Kevin is a good listener because he uses attentive body language and takes notes.
You would answer dash, because hyphens are used to make two words into one.
Actually, the answer is B. She did not yell out—no! she would have scorned to do it, if she had been spitted on the horns of a mad cow. This shows her enduring pain in silence and being strong.
The statement means that leadership is the art of motivating a group of people to act in search of a common goal. In fact, a leader must be able to inspire and engage his followers to achieve those goals.
Then there is the Emotional Intelligence, which controls all those factors such as self-esteem, self-control, enthusiasm, perseverance: these concern being more aware of our emotions and what they are signaling to us.
The 5 pillars of Emotional Intelligence are therefore:
- self-awareness, it serves to pay attention to your own emotions;
- <u>self-control, consists in learning how to better respond to </u><u>emotions;</u>
<u>-</u><u> </u><u>self-motivation, which requires a lot of </u><u>willpower;</u>
<u>-</u><u> </u><u>empathy, the most important, the ability to see things from another person's point of view and to take into consideration their individual thoughts and </u><u>feelings;</u>
<u>-</u><u> </u><u>social skills,</u><u> </u><u>which serve to build healthy relationships and therefore to be in tune with the emotions of others, in particular on how they respond to our actions and our way of speaking.</u>