Mark is an excellent technical writer. He has never missed a deadline and all his projects are of superior quality. He now wants
to telecommute two days a week, so that he can spend more time with his family. He feels that he has proven his reliability. However, his boss is unable to comply with his request and gives him a substantial raise instead. According to the expectancy theory, Mark's disappointment demonstrates a breakdown in the ________ relationship.
In performance-reward relationship, An employee believes that when He or she performs at a certain level,He or she will reach a desired expectation of the employer. Since Mark has never missed a deadline, and all his projects are of superior quality, He believed that He had attained a certain level and proven Himself but since His request waa not granted can lead to a breakdown in performance reward relationship.
Performance-reward relationship is a component of expectancy theory of motivation which was proposed by Victor Vroom in 1964. The expectancy theory states that "employee's motivation is an outcome of how much an individual wants a reward, the assesment that the likelihood that the effort will lead to expected performance and believe that performance will lead to reward"
