Question Options:
A. Information cannot be considered to be an input because it is not tangible.
B. All outputs must be strictly measured in terms of quantity.
C.Outputs may be tangible or intangible products of different work processes.
D. Quality standards are not a key criterion in the process of work flow analysis.
E. Inputs and outputs are only the two stages required to represent a complete work flow cycle.
Answer: Outputs may be tangible or intangible products of different work processes.
Explanation: Workflow analysis can be defined as the process of examining an organisation's process or procedure by which tasks are being completed.
Outputs are the products of any work unit, say, a department or team. Outputs may be tangible, as in the case of a restaurant meal or finished part. They may be intangible, such as building security.
