Answer:
a. Paul - Planning
b. Santiago - Organizing
c. Mathew - Planning
d. Chioe - Organizing
e. Kelly Tomasz - Leading
f. Ava - Controlling
g. Michelle - Organizing
Explanation:
Planning is a process function in a business where the person sets objectives to achieve some goal and then decides the course of actions to achieve it.
Organizing is the second step in which resource is allocated to accomplish the goal. It involves deciding the allocation of available resources effectively.
Leading is the act to inspire others so that work can be carried out. It involves the leaders who influence subordinates to achieve their sets goals.
Controlling is the final stage in which performance is analyzed in comparison with the set standards to identify any deviations.
Answer:
A disgruntled customer will tell 9 - 15 people about their experience.
Explanation:
According to a study carried out by the White House Office of Consumer Affairs, a dissatisfied consumer tells 9-15 people about their experience. However, with the advent of social media and the internet, this number can sky-rocket into thousands and possibly millions depending on how viral the complaint becomes.
This is the more reason why organizations should endeavor to provide good customer service so that their brand will not be dragged into the mud by disgruntled customers.
Answer: Option A
Explanation: The multiplier effect applies to the proportional amount of final income increase arising from an investment injection by the govt. Conversely, as spending drops, a multiplier effect may also work in reverse, showing a corresponding decline in profits.
Crowding out is an economic philosophy that defines a scenario where private consumption of goods and services and business investment is limited due to higher government spending and deficit financing eating up the available financial resources and higher interest rates.
Hence from the above we can conclude that the correct answer is A.
Answer:
5. They are all neccessary