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3 years ago

A disgruntled customer will tell how many people about their experience

Business

1 answer:

jolli1 [7]3 years ago

4 0

Answer:

A disgruntled customer will tell 9 - 15 people about their experience.

Explanation:

According to a study carried out by the White House Office of Consumer Affairs, a dissatisfied consumer tells 9-15 people about their experience. However, with the advent of social media and the internet, this number can sky-rocket into thousands and possibly millions depending on how viral the complaint becomes.

This is the more reason why organizations should endeavor to provide good customer service so that their brand will not be dragged into the mud by disgruntled customers.

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At his comic book store, Korey’s Comics, Korey sells approximately $3,250 in comic books each month. But as a comic book dealer,

Viktor [21]

Answer:

a. 1,090

Explanation:

Without any other information provided, the easiest way to answer this question is to make directly the calculations of income and costs. the logic behind this problem is to calculate all the income and substract the costs of production, in this particular case we have:

+Income: 3,250

-Cost of goods: 1,285

-Operating expenses: 875

Net Income: 1,090

6 0

3 years ago

Read 2 more answers

Hot Topic has a policy of promoting from within. If Hot Topic uses clearly defined selection criteria and a transparent process,

cestrela7 [59]

Answer:

a. procedural justice

Explanation:

Procedural justice can be defined as an idea of fairness in a process and how this perception of fairness is greatly influenced by the quality of service, experience and transparency received by the people. Thus, it impacts the perception that people have about those in a place of authority with respect to decision-making and processes.

Hence, if Hot Topic uses clearly defined selection criteria and a transparent process, employees are likely to think the process is fair and to experience procedural justice, even if they are not chosen for promotion

5 0

3 years ago

During the year, Sheldon Company had net credit sales of $ 47 comma 000. At the end of the year, before adjusting entries, th

Maru [420]

Answer:

The balance of allowance for doubtful accounts is $ 1,880

Explanation:

Computation of balance in Allowance for Bad Debts

Total credit sales $ 47 comma 000

Estimated bad debts as a % of sales 4 %

Balance of Allowance for Doubtful accounts $ 1,880

The balance is based on a % to credit sales basis. The bad debts expense for the year considers the balance in the allowance for doubtful accounts and the accounting entry is an adjustment amount.

4 0

4 years ago

Presented here are liability items for Windsor, Inc. at December 31, 2017. Accounts payable $329,700 FICA taxes payable $16,380

ANTONII [103]

Answer and Explanation:

The preparation of liabilities section of Windsor, Inc's balance sheet is shown below:-

Balance Sheet

Windsor, Inc. at December 31, 2017

Liabilities

Current liabilities

Notes payable 1 May $16,380

Accounts payable $329,700

Unearned rent revenue $504,000

Interest payable $84,000

FICA taxes payable $16,380

Income taxes payable $7,350

Sales tax payable $3,570

Total current liabilities $961,380

Long Term Liabilities

Bonds payable $1,890,000

Note payable $168,000

Discount on bonds payable ($86,100)

Total Long Term Liabilities $1,971,900

Total Liabilities $2,933,280

7 0

3 years ago

Consider a firm that uses capital and labor as inputs and sells 20,000 units of output per year at the going market price of $15

Rom4ik [11]

Answer:

C. The firm is profitable because profit equals $27,500.

Explanation:

For computing the profit, the following formula should be used

Profit = Total revenue - total cost

where,

Total revenue = Number of units sold × market price

= 20,000 units × $15

= $300,000

And, the total cost would be

= Labor cost of the firm + total capital stock × given percentage

= $248,500 + $400,000 × 6%

= $248,500 + $24,000

= $272,500

Now the profit would be

= $300,000 - $272,500

= $27,500

8 0

3 years ago