Question

Lily created comment cards to give to customers during the month of July. She takes all the feedback she received and determines how the company needs to improve its product. Now that the product is improved, Lily is launching a social media campaign to let customers know about the changes. In what department does Lily most likely work?

Answer 1

She works in marketing. Apex:)

Answer 2

I believe the answer is: Marketing

The main duty of the people who work in marketing is to find out what make the customers satisfied and deliver the necessary changes so the company's product could fulfil that satisfaction. (which is why lily is taking the feedback).

On top of that, marketing employees had to create a marketing plan to increase brand awareness, and make the buyers in the market feel the need to buy/consume company's product.