<em>Tuli can improve her performance by means of observing relational level in terms of customer assistance satisfaction thru establishing good business relationship to all people involve in her work. Starting from her co-workers to business associates, clients, suppliers and even stakeholders. No matter how good a product is, if one person couldn't handle a good attitude in making transaction with their clients or co-workers, the company could experience a great loss and revenue. Therefore, Tuli can do the following:
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<em>1. She must communicate more often and in a friendly way to all who she is working with. She could start every conversation with politeness and friendly greetings to everyone.
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<em>2. She must always put a personal touch on her work such as giving joy to her customers and co-workers as she delivers products and services.
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<em>3. She must learn to become a good teamworker. As long as she knows how to work with other people, then she could learn from them and get tips from them. Good relationship to her customers will help her and the company to establish a good reputation to all clients.</em>
Answer:
C. Policies
Explanation:
Policy is the broad term that can apply to all divisions and departments (such as "We are an equal opportunity employer"), or to a single department ("Employees in this department must take at least one training and development course each year").
Policy can be defined as the set of rules, ideas and principles of action that are adopted to guide an organization.
Answer:
Debit : Bad Debts account : $2000 (appearing in the income statement)
Credit : Provision for doubtful debts account : $2000 (appearing in the balance sheet)
Explanation:
This is an example of provision for doubtful debts. Provision for doubtful debts is an estimated amount of bad debts from accounts receivables that has been issues but not yet collected. This is done under the accrual accounting concept where an expense is identified as soon as invoices have been issued rather than waiting long periods to find out which invoice is irrecoverable. It is typically an estimate based on past experience.
In this question, the sales value has not been provided, hence an assumption is made:
Sales : $200,000
If provision for doubtful debts is 1% of sales and all sales is on credit, then the provision for doubtful debts amount is = 1% x $200,000 = $2000
Provision for doubtful debts is an accounts receivable contra account and thus has a credit balance and is recorded in the balance sheet, listed directly under accounts receivables.
The entry is recorded as:
Debit : Bad Debts account : $2000 (appearing in the income statement)
Credit : Provision for doubtful debts account : $2000 (appearing in the balance sheet)
Answer:
Yield management pricing
Explanation:
Yield management pricing is the charging of different prices for a given set of capacity at a specific time in order to maximize revenue. This is based on the demand and supply in the market and is very common in industries such as airlines, hotels and resorts. When there is very high demand for airline seats, prices for them are high. However, if some of those passengers decided to refund their tickets, close to departure and the flight would be taking off soon, instead of flying with empty seats and no revenue from them, the airline would decide to sell these same seats at a cheaper rate in order to gain some revenue. This is a form of revenue maximization.
Answer:
Technology improves production.
Explanation:
Supply refers to the quantity of goods and services produced and offered to the market for sale.
There are several factors that could cause the supply curve to shift to the right, one of which is technology improves production. An improvement in technology will phase out manual or slow process of production hence shifts supply curve to the right.
When government increases tax on a business, if will affect the income that should have accrued to the business hence supply curve inward. An increase in input prices will affect production cost thereby shifting supply to the left. Also when there is a decline in the numbers of consumers, it will shift supply curve inward because it is these consumers that will purchase whatever that is produced and supplied to the market.
