<span>SmartArt can be used to create graphic organizers (Solution:B) that highlight relationships between two items. With SmartArt you can make visual representation of your ideas and information. The tool SmartArt is available </span>in Excel, PowerPoint, Word, but also you create SmartArt object in Outlook.
There are different layouts available for this type of representation.
Answer:
Of translating an idea or a thought into a code
Explanation:
Encoding is the process of translating an idea or a thought into a code.
For example:
You want a friend to get you a gaming Laptop as a birthday gift, while describing the specification and how the laptop should look like. You visualize a fast laptop in black cover. You tell your friend it is "fast and portable". You translate your perceptions on a particular laptop into words that describe the model.
I suspect the answer they're looking for is false. However, as an experienced professional in learning and development, I can tell you that when done right these effects can enhance a presentation.