You could call that a reference or a pointer.
The answer should be:Vulnerability..
Answer:
The answer is "Agile".
Explanation:
Agile is a kind of cooperation among inter-functional, autonomous teams to recognize needs and solutions, that provides you development, economic growth, and delivery and facilitates a time-based, adaptive approach, that makes for a fast and efficient reaction to change.
- APM Group also use for an International body specializing in human, corporate and electronic accreditation and evaluation and testing schemes.
- It was founded in 1990 and works daily continuously through two decades, and because of some reason, this certification is also known as Agile.
Answer:
3.59 minutes
Explanation:
We solve this question using z score formula
Using Excel
Z-SCORE= (DataPoint-AVERAGE(DataSet))/STDEV(DataSet)
IN EXCEL,
AVERAGE, an excel function that calculates the Average of data set
STDEV.S: calculates the standard deviation while treating the data as a ‘sample’ of a population.
STDEV.P: This function calculates the standard deviation while treating the data as the entire population.
Z score formula = x - μ/σ
x = ?? μ = 2.5 minutes σ = 0.5 minutes
We are asked : If 1.5% of the callers are put on hold for longer than x minutes, what is the value of x?
Hence, Longer than = Greater than =
100 - 1.5%
= 100 - 0.015
= 0.985 ( 98.5%)
Using Excel we calculate = z score for 98.5 percentile
= 2.1701
Z score = x - μ/σ
2.1701 = x - 2.5/0.5
2.1701 × 0.5 = x - 2.5
1.08505 = x - 2.5
x = 1.08505 + 2.5
x = 3.58505
Approximately to 2 decimal places = 3.59 minutes
Therefore, 1.5% of the callers are put on hold for longer than 3.59 minutes.
