Question

When Toyota owners began to report problems with sticking accelerator pedals and nonfunctioning brakes, Toyota at first ignored or rejected the claims. Eventually, the company evaluated the issue and issued a recall. Which of the four steps of the ethical decision-making framework was Toyota performing when it recalled several of its models?

Answer 1

Answer:

The correct answer would be, Toyota chose the course of action.

Explanation:

In the Ethical Decision Making Framework, there are several important steps involved. The first ethical step in the decision making Framework is to Identify the issues. So the Toyota first identified the issue. Then the second step would be to gather information. Third is to evaluate the alternatives or to brainstorm. The final step is to choose a course of action.

So Toyota chose a course of action in its recall of several models. Toyota has identified that there is coming the problem of sticking accelerator pedals and non functioning brakes. After this identification, they gather the information and evaluate the alternatives and then chose to recall the models as a course of action.