Explanation:
1. Salary: Yes it is the salary which comes top most. Everybody needs money and each and everyone expects different salary based on their skills.
2. Career prospects: Career prospects are higher important than the salary. Only if the organization can provide space for growth, then only the job seems to be good.
3. Training and Development: This is one of the important aspect to upskill oneself. The upskill supports both personal growth and the growth of the organization.
4. Flexibility and benefits: Ability to adapt to change and make changes accordingly. Flexibility either way is expected. The additional benefits which one get is really an extra benefit and recognition given to the employee. Eg. Bonus
Answer:
Total= $19.56
Explanation:
Giving the following information:
The basic direct labor rate is $12.00 per hour. Payroll taxes are 13% of the basic direct labor rate, while fringe benefits such as vacation and health care insurance, are $6.00 per hour.
<u>The direct labor standard rate per hour is calculated using the direct labor rate, the taxes and fringe benefits.</u>
Standard direct labor rate:
Direct labor rate= 12
Payroll taxes= (12*0.13)= 1.56
Fringe benefits= 6
Total= $19.56
Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
<u>The grant available to third-or fourth-year college student:</u>
The National Science & Mathematics Access to Retain Talent Grant (National SMART Grant) is the grant given to the third or fourth year college students who want to do major in scientific or mathematical fields like physical, life, engineering, mathematics, medical, languages, etc.
To apply for the SMART grant students apply through free application of federal student aid and then if they receive the grant they can do their higher studies in their preferable fields which come under SMART grant.
