The answer to this question is "OUTCOME FAIRNESS". Such as in addition to compensation, the customers expect OUTCOME FAIRNESS. In other words, the customers expect fairness in terms of policies, rules, guidelines, and timeless of the complaint process. Therefore, the answer is the last item in the choices which is outcome fairness.
Answer:
E. a conflict between Accline Cars and its dealers.
Explanation:
As for the information provided,
We know a vertical conflict refers to a kind of conflict between two different people in the same channel of sales, in which they are not on the same level.
The conflict between Accline cars and its dealers is a conflict in the same chain, in between two different people, and at two different positions.
This clearly demonstrates that the conflict is in between the supplier and the dealer, within the same chain representing a vertical chain.
Answer:
A) The account receivables turnover is 15, and B) the number of days sales in receivables is 24.3 days.
Explanation:
A) FORMULA FOR ACCOUNT RECEIVABLES TURNOVER =
NET SALES / AVERAGE ACCOUNT RECEIVABLES
Given information -
Net sales = $1500,000
Average account receivables = $100,000
Putting the values in formula -
= $1500,000 / $100,000
= 15
B) FORMULA FOR NUMBER OF DAYS SALES IN RECEIVABLES =
365 / ACCOUNT RECEIVABLES TURNOVER
= 365 / 15
= 24.3 DAYS
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