<u>Answer:
</u>
Internal bench-marking, external bench-marking
<u>Explanation:
</u>
Bench-marking is simply creating a rank for results. By simply comparing the product, service or work process among the similar organization, departments or providers, you can identify and implement the practices that leads to a good outcome.
<u>Internal bench-marking</u>
looks at the performance of peers within the organization over time.
<u>External Bench-marking</u>
It is a comparison among different entities.
Because there are unique benefits from the internal-external bench-marking organization that performs both have the most to gain it.