5. A means through which something is done.
Books would be an example of printing media
The answer is: Serious and forceful.
Tone: Is an attitude of a writer toward a subject or an audience. Tone is generally conveyed through the choice of words, or the viewpoint of a writer on a particular subject. In this case Lake´s words give the impression he is being serious and forceful.
Option c. denial, sublimation, and projection
the outcome of these are all negative, resulting to communication barriers.
