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Elina [12.6K]
3 years ago
13

Western National Bank is considering opening a drive-through window for customer service. Management estimates that customers wi

ll arrive at the rate of 15 per hour. The teller who will staff the window can service customers at the rate of one every three minutes.
Part 1 Assuming Poisson arrivals and exponential service, find:

Utilization of the teller
Average number in line
Average number in system
Average waiting time in line
Average waiting time in system, including service
Also calculate the probability of not more than three cars making it through the queue and a 95% service level expectation. Determine the actual service level and what can be done to improve it.

Business
1 answer:
Nimfa-mama [501]3 years ago
6 0

Answer:

Explanation:

find the answer below

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4. Typically, what percentage of the home cost should you have available for a down payment?
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30percent

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30

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What are the 4 factors that affect the international business environment? Give two examples/characteristics of each.
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Geography, cultural and social factors, economic conditions, and political and legal factors are the four parts of the international business environment.

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Making formal statements, holding rites and rituals, utilizing employee training and coaching, demonstrating how a leader reacts
Genrish500 [490]

Answer:

Effect Corporate Change

Explanation:

Making formal statements, holding rites and rituals, utilizing employee training and coaching, demonstrating how a leader reacts to a crises, being a role model, and giving rewards, promotions, and bonuses are some of the teaching methods that organizations can utilize to effect corporate change. Change is one of the important and most difficult process for any organization. It needs to be carried out slowly as it has been manifested in the above given statement as well. Employees need to be given training, promotions, rewards and bonuses, they must be listened, their concerns should be addressed in order to make change process easy and smooth.

8 0
3 years ago
Compare and contrast the product vs. process layouts. What are the advantages & disadvantages? List examples of products tha
Contact [7]

Answer:

Explained below.

Explanation:

With a product layout, equipment breakdown has serious implications because the separate pieces of equipment are closely tied together. If one piece of equipment fails, the line will quickly come to a halt. Consequently, preventive maintenance to reduce the failure rate is advisable. In contrast, a process layout often contains duplicative equipment so that if one particular piece of equipment fails, the work can usually be shifted to another piece of equipment. Consequently, there is less need for preventive maintenance and less need for repair of equipment when it does break down. Moreover, process layouts utilize more skilled workers who tend to take better care of the equipment than the lower-skilled workers do in a product layout system.

* The main advantages regarding the product layouts include:

a. A potentially huge rate of output.

b. Lowering unit costs.

c. Low training costs and a broad span of supervision due to specialization.

d. The low unit price concerning material administration.

e. High utilization of labor and tools.

f. Routing as well scheduling are being built into the design.

g. Accounting, purchasing, including inventory control are routine.

* The main disadvantages regarding the product layouts include:

a. Specialization can lead to dull, repetitive jobs with little opportunity for personal satisfaction or creativity.

b. Workers may have little interest in maintaining equipment or in the quality of output.

c. The system is not particularly adaptable to changes in process design or changes in the volume of output.

d. The system is highly susceptible to shutdowns caused by equipment failure or excessive absenteeism.

e. Preventive maintenance costs and the capacity for quick repairs are necessary to ensure high utilization.

f. Incentive plans tied to individual output are impractical.

* The main advantages regarding the process layouts are:

a. They can manage a variety of processing requirements.

b. They are less vulnerable to equipment failures than product layouts are.

c. The general-purpose tools used often are less costly than the specialized equipment used in product layouts. It is also usually easier and less costly to manage and repair.

d. Specific stimulation systems are possible.

* The main disadvantages regarding the process layouts are:

a. Work-in-process inventory costs can be high (in manufacturing).

b. Routing and scheduling must be done for each new job.

c. Equipment utilization valuations are habitually low.

d. Material handling is slower, less efficient, and more costly per unit than is the case in a product layout.

* Example of product layout includes self-service cafes, car assembly as well as car valeting.

* Example of process layout are milling, drilling, grinding, hydraulic presses, as well as lathes)

7 0
3 years ago
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