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Elina [12.6K]
3 years ago
13

Western National Bank is considering opening a drive-through window for customer service. Management estimates that customers wi

ll arrive at the rate of 15 per hour. The teller who will staff the window can service customers at the rate of one every three minutes.
Part 1 Assuming Poisson arrivals and exponential service, find:

Utilization of the teller
Average number in line
Average number in system
Average waiting time in line
Average waiting time in system, including service
Also calculate the probability of not more than three cars making it through the queue and a 95% service level expectation. Determine the actual service level and what can be done to improve it.

Business
1 answer:
Nimfa-mama [501]3 years ago
6 0

Answer:

Explanation:

find the answer below

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Park Co. is considering an investment that requires immediate payment of $21,705 and provides expected cash inflows of $6,700 an
hjlf

Answer:

The net present value of this investment is $989.32

Explanation:

The Net Present Value is calculated by taking the Present Day (discounted) value of all future net cash flows based on the business cost of capital and subtracting the initial cost of investment.

Input Value   Cash flow

CF0                ($21,705)

CF1                   $6,700

CF2                   $6,700

CF3                   $6,700

CF4                   $6,700

Cost of Capital = 7%

Input the values in a financial calculator we get the result;

Net present value = $989.3154

                              = $989.32

Conclusion :

The net present value of this investment is $989.32

8 0
3 years ago
Milkshakes for $5.24. The cost of 1 hamburger
Korolek [52]

Answer:

Cost of 1 hamburger and 1 shake is​ $1.89

Explanation:

Assume:

Cost of hamburgers = h

Cost of milkshakes = m

For Jack

2h + 3m = $4.21.......Eq1

For Jill

3h + 2m = $5.24.........Eq2

Eq1 + Eq2

5h + 5m = 9.45

divide by 5

h + m = $1.89

So,

Cost of 1 hamburger and 1 shake is​ $1.89

4 0
3 years ago
Explain the measures of customer service that are influenced by the structure of the distribution network.
Nikitich [7]

Answer:

1. Response time or Time Response

2. Product variety or variety of the products

3. Availability

4. The Customer experience

5.The Order visibility

6. Returnability

Explanation:

Below is the Explanation of the measures of customer service that are influenced by the structure of the distribution network.

We have 6 measures of customer service that are influenced by the structure of the distribution network and they are:

1.Response time can be defined as the time between when a customer places an order and when the customer receives the delivery.

2. Product variety can be seen as the number of different products that a customer wish and desires from the distribution network.

3. Availability can be defined as the probability or likelihood of a company or an organisation to have a product in stock when a customer order arrives or when a customer places an order.

4.Customer experience can be seen as the the ease that occur when a customer place and receive their order.

5. Order visibility can be defined as the ability of the customer to track their own order from the time of placement to delivery.

6.Returnability can be defined as the ease with which a customer return merchandise or product that they are unsatisfied with and the strength or the ability of the network to handle such returns.

4 0
3 years ago
In January 2015, Post, Inc. estimated that its year-end bonus to executives would be $840,000 for 2015. The actual amount paid f
Juli2301 [7.4K]

Answer:

c. $210,000.

Explanation:

amount of expense to be reflected in Post's quarterly income statement

= 840,000 / 4

= $210,000

Therefore, The amount of expense that should be reflected in Post's quarterly income statement for the three months ended March 31 is $210,00.

3 0
3 years ago
An example of income that would be included in the underground economy but not included in the GDP is
DENIUS [597]
<span>GDP, or Gross Domestic Product, is typically defined as services, products, goods produced and bought by an national economy in a specific time frame, and is measured comparatively to a time period before. Bitcoin is an example of an underground currency that is not part of the GDP, due to no production of goods or services for the nation and not regulated by government.</span>
7 0
3 years ago
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