A small appliance manufacturer is planning to open a repair facility that would receive broken appliances from customers and rep
air them. Customers would send their broken appliances to the facility, and when repaired, they would be returned directly to the customer. There are five different appliance models that would be repaired, identified here as A, B, C, D, and E. The industrial engineering department has provided estimates of the average time to repair each model. These mean times are, respectively, 23 min, 42 min, 19 min, 27 min, and 35 min. The management wants to staff the facility in anticipation of a weekly return rate of 100 appliances per week for models A, B, and C, and a weekly return rate of 150 appliances for models D and E. The facility will operate one shift five days per week, but it is anticipated that each repairperson will spend an average of only 6.0 hours per day repairing appliances. How many repairpersons will be required for the facility
Each worker works 6 hours per day in average and 5 times per week. This means that each worker will do 30 hours of work each week. Therefore, we will need 17700/30 = 590 workers (In practice you should contract a few more, like 600, just in case).
