B. Self-confidence, being fun to be around and having humor are the key traits of congeniality and are also associated with the overall well-being and happiness in life
Explanation:
The section entitled "Traces of Sympathy" refers to the way humans behave in relation to situations and people and how this behavior reflects in their daily lives. Sympathetic traits refer to behaviors that relate to a sense of affinity that attracts and identifies people, refer to an instinctive tendency that leads the individual to establish harmony with each other, allowing the creation of friendship bonds.
In summary, we can say that the section entitled "sympathy traits" refers to self-confidence. It shows that being fun to be with and humor are the main traits of sympathy and are also associated with overall well-being and happiness in life.
The author starts the text by giving the glimpse of the skepticism which Amazon.com had faced. The author develops the essay further into the challenges and struggles the company had to face throughout the years. The author then explains how much growth Amazon had by 1999.
