<u>Answer:</u>
The correct answer option is 'does not count'.
<u>Explanation:</u>
You can afford to buy the latest HDTV, which means that it does not count for you.
According to principle, demand refers to as the consumer's desire and ability to purchase a good or a service.
So for this example, if somebody can afford to buy the latest HDTV then it surely does not count as a demand for them.
Answer:
Poor transfer climate.
Explanation:
The transfer climate can be defined as a trait in working environment which may either advance or impede the application of the trained skills. It is a corporative culture that aids empolyees to transfer their the skills and knowledge they have acquired from the training and incorporate it into their work place.
In the given case, one can argue that Larinda's working place has a poor transfer climate because her manager gave her a very heavy workload to do. Larinda has just returned from training and for getting good performance out of Larinda's trained skills, her manager need to slowly incorporate her skills in job setting.
Therefore, poor transfer climate is the correct answer.
Answer:
The correct answer is a) Core service failure.
Explanation:
For all companies, customer service is essential, since if there are satisfied customers, the company will get better benefits. Currently, excellent customer service makes a difference in companies since the consumer not only looks at prices and quality but also how it is treated. On some occasions, the people in charge of the client service can commit failures with the effect of loss clients.
For example, in the case of Eric, there is a failure in the central service of the hotel, which cost Eric not to get his room. For Eric, this is a case of poor hotel service, which will the effect that Eric Look for another company that provides the service to meet his need for accommodation.
<em>I hope this information can help you. </em>
A E F are the answrs i have.
Answer:
Three other selection measures to be used to select my targeted employees are:
1. Customer relationship skills: This is the most important of all the selection criteria. As an employee in a hospitality and tourism sector such as a resort center, having good customer service skill is very important because, customer service is basically what is marketed in this sector. Customers pay a lot of money for these services in international hotels and if they are not treated to their satisfaction, could easily be frustrated, and that can lead to a reduction in the hotel's rating. An example is in the case of a newly arriving customer from another country, this person is probably stressed and jet lagged and needs to get some rest as soon as possible. In this case, the receptionist is supposed to attend to the customer very fast and should understand that the customer might get angry or easily irritated. No matter what, the receptionist is to be as calm and polite as possible, and should be empathetic with the customer.
2. Multi lingual abilities: In an international resort, the ability to communicate with customers is the soul of the business. Customers in this line of business are usually from diverse cultures and languages, which should never be a barrier. Employing employees skilled in some major languages will be very useful as they can help bridge the communication gap between the resort and the customers. An employee skilled in dutch can easily cater to European customers from Germany, the Netherlands and even Austria.
3. A good knowledge of the region: Employees with a very sound knowledge of the resort region will be more effective in rendering better service to the customers. As a resort center, most customers are here for holidays, vacations, honeymoons, etc. These customers ask a lot of questions, especially about the region, and they expect any employee around them to give them a very good and factual answers to their questions. It wont be appealing to the customers if an employee does not know much about the region and cant attend to their questions.