Answer:
b. structured
Explanation:
Based on the information being described within the question it can be said that the type of decisions being mentioned are known as structured decisions. These are decisions which have various processes in place in order to handle a certain situation. Usually due to the problem having occurred countless times and are predictable.
Cognitive surplus results when leisure time and available tools allow us to engage in creative acts. It is a term that was introduced by Clay Shirky which pertains to the synthesis of the excess of people's energy, time and creativity leading to productivity sharing and creation.
