Question

Gavin, a supervisor, is discussing an employee with eileen, the human resource manager at his company. the employee's performance has been falling, and the employee has been absent on several workdays. gavin is concerned about this change in behavior. the hr manager suggests that gavin encourage the employee to contact the employee assistance program (eap) for a referral to a counselor. in which situation would eileen's advice be most appropriate?

Answer 1

Eileen's advice would be most appropriate if this change in behavior is affecting the employee’s performance. An employee assistance program plays a key role in providing counselling to help employees that may be experiencing personal problems especially when they negatively affect their performance.

Answer 2

Answer:

Generally speaking, if the employee has all the necessary skills to really perform well at work but isn't doing so, the employee assistance program (EAP) may help the employee determine why he/she lacks the motivation to perform his/her tasks and obligations well.

Explanation:

If Gavin thought that the employee didn't have the skills needed to perform well, he wouldn't be discussing an EAP, he would be discussing firing the employee for bad performance.