Answer:
d. candor
Explanation:
Candor is the the quality of being honest and open when interacting with others. Candor is also referred to as bluntness or frankness. By informing customers that she will revert to their queries following consultation with the store manager, Susan exhibits candor.
Answer:
displacement
Explanation:
Displacement is a psychological defense mechanism where the person redirected the emotion in a negative way via from the real source to the lower threatening receipt
As in the given situation, the husband yells his wife and then wife yells her children so this represent that they use the defense mechanism i.e. displacement
performance appraisal consists of assessing an employee's performance and providing him or her with appropriate feedback.
<h3>What is performance appraisal?</h3>
Performance appraisal is done to check the performance of a particular employee.
It is done from time to time through the review of workdone and contribution of such individual to the organizations.
Therefore, performance appraisal is consists of assessing an employee's performance and providing him or her with appropriate feedback.
learn more on performance appraisal here,
brainly.com/question/24673911
Answer:
Deceptive sales technique
Explanation:
Based on the information provided within the question it can be said that what the salesperson did in this scenario is an example of a Deceptive sales technique. This term refers to when a salesperson pushes a product or service on a customer with high-pressure by appealing to that individuals potential fears, greed, or vanity in order to convince them on purchasing the product. Exactly what the salesperson did to Jordan.
Answer: B
Explanation: Service Variability as I learned it is defined as how the service of quality changes depending on how the service is given to you. For example two different lawn mowing comapnies.