Answer:
Defensive listening
Explanation:
The concept of defensive listening refers to the tendency we have to take an innocent comment from someone else as a personal attack to ourselves. Basically, it refers to take a general statement as a personal attack.
In this example, Thelma baked a cake and Louise said her mom would decorate the cake so elaborately. This is a <u>general statement about Thelma's memories of the cakes her mom would made</u>. However, T<u>helma takes this as a personal attack and responds in a defensive manner </u>saying sorry for not decorating the cake extravagantly. Thus, this would be an example of defensive listening.
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I'm sure the answer is William James.
Answer:
Because they are emotionally imbalanced
2.C
3.C
4.B
5.D
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