Question

Personal selling goals include finding prospects, convincing prospects to buy, and a. monitoring new products being developed. b. avoiding repeat transactions. c. keeping customers satisfied. d. being aware of competitors' sales activities. e. seeking one-sale customers.

Answer 1

Answer:

Option C Keeping customers satisfied

Explanation:

The personal selling goals include keeping customers satisfied. This is the most important part of making sales. If your customers are satisfied with all the aspects of product from price to quality and the product is easily accessible and other factors, then there are greater chances that the product will keep its market share secure. And if the customer is not satisfied with the product then there are fewer chances of sales of this product to the same customer.