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Answer:
-4.5
Step-by-step explanation:
Answer:
18 minutes
Step-by-step explanation:
Given that:
The arrival time = 3 customers / hour
The avg. service rate (s) = 12 minutes per customer
To hour, we have:

s = 5 customers/ hour
Thus, the required average time for a customer needs to wait in line is:

To minutes;

= 18 minutes
None that is a real shape