Question

Jessica is attempting to regulate her emotions on the job. She has been trying to suppress her anger about being overlooked for a promotion. She has been talking about the situation and her feelings to her significant other who has been extremely supportive. She has also opted not to talk with her manager about the situation now. Jessica is using the emotional regulation technique of​ ____________.
(A) emotional suppression
(B) mindfulness
(C) cognitive reappraisal
(D) emotional intelligence
(E) social sharing

Answer 1

Answer:

The correct answer is (D) emotional intelligence .

Explanation:

The concept of emotional intelligence was popularized by the American psychologist Daniel Goleman and refers to the ability to recognize one's own and others' feelings. The person, therefore, is intelligent (skilled) for managing feelings.

For Goleman, emotional intelligence implies five basic abilities: discovering one's emotions and feelings, recognizing them, managing them, creating their own motivation and managing personal relationships.

Emotional intelligence has a physical basis in the brainstem, responsible for regulating basic vital functions. The human being has an emotional center known as a neocortex, whose development is even earlier than what we know as a rational brain.