1. Feedback helps the <u>sender</u> of the message to know that the message is received and understood.
2. <u>Channel</u> is the medium over which a message is transmitted.
3. The appropriate step in this communication process when "John begins to draft a message to his boss" is <em>the </em><em>Sender</em><em> encodes the </em><em>message</em><em>.</em>
4. The appropriate step in this communication process when "Dr. Pendelton listens to an oral status report from his research partner" is <em>Receiver</em><em> decodes the </em><em>message.</em>
5. The appropriate step in the communication process when "Crystal Jenkins writes a recommendation report" is <em>Sender</em><em> encodes the </em><em>message</em><em>.</em>
Thus, the communication process always involves five steps.
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Answer:
Mrs. Galiano, and whom she brought home with her was her Twin and her Father, Sean.