I think it’s uh lster no wait i think it’s a carrot
        
             
        
        
        
I believe it is answer 3 "Appointment, concerns"
1 is wrong because reservation doesn't mean "Making a special exception" and concern, and appointment do. 
2 is wrong also for that reason
3 is right because you're making an appointment at the restaurant, but the reviews give me some concerns.
4 is wrong, because it is the other way around.
Therefore, the right answer is 3 appointment, concerns
( I know this is a bit late, but I'm just seeing this now. But here is the answer for future people who come across this! )
~ Rainbow <3
        
                    
             
        
        
        
From not seeing the text my educated guess would be c