Responding to conflict with confrontation will just lead to more and more arguments with peers, family members and loved ones. People will start to avoid the friend because many people do not like confrontation and prefer to deal with conflict in a calmer more understanding way. The friend needs to take that approach in order to sustain positive relationships. The calmer the approach to conflict the better. A mutually supported understanding needs to be reached in conflicts in order to resolve them peacefully. Aggression and confrontation just leads to more anger and upset.
We need to see the whole picture in order to figure it out. Because we can't see the top of the page
Answer:
They are: listening, speaking, reading and writing. Most likely, your first few Chinese classes will focus mostly on listening and speaking, and will gradually incorporate reading and writing as you go, since these are the most difficult of the four.