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xz_007 [3.2K]
3 years ago
7

Which of the quadrants in the service process matrix has high labor intensity and high​ customization?A.service factoryB.profess

ional serviceC.mass serviceD.service shop
Business
1 answer:
Lynna [10]3 years ago
6 0

B. Professional Service

The service process matrix rates services from low to high on labor intensity and on customization. Professional services are high on both.

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