Answer:
a)
- Prevention costs: costs incurred in order to prevent failures or minimize defects, they include maintenance expenses = $11,000
-
Appraisal costs: costs incurred in order to make sure that the products meet quality standards and customers' expectations, they include inspection costs = $15,000
-
Internal failure costs: costs incurred due to faulty products or procedures that occur before any good is actually taken out of the facilities, they include scrap and rework ($10,600) and machine breakdown costs ($5,400) = $16,000
- External failure costs: costs incurred after the goods leave the facilities, they include warranty expenses ($34,000), product returns due to defects ($6,000) and lost sales due to low quality ($10,000) = $50,000
Quality cost report:
Prevention costs
- Machine maintenance expense $11,000 $11,000
Appraisal costs
- Inspection cost $15,000 $15,000
Internal failure cost :
- Scrap & rework $10,600
- Machine breakdown costs $5,400 $16,000
External failure costs :
- Warranty expense $34,000
- Product returns due to defects $6,000
- Estimated lost sales due to poor quality $10,000 <u>$50,000</u>
Total quality cost $92,000
b) What percentage of sales revenue is being spent on prevention and appraisal activities?
total sales revenue = $500,000
prevention and appraisal costs = $26,000
% = $26,000 / $500,000 = 5.2%
c) What percentage of sales revenue is being spent on internal and external failure costs?
internal and external failure costs = $66,000
% = $66,000 / $500,000 = 13.2%
I think it is either C or D. I'm not sure which one though. Hope this helped, have a great day! :D
Answer:
Explanation:
December 31, 2017
DR Cash $30,868
CR Lease Receivables $20,569
CR Interest Revenue $10,299
(To record less payment receipt)
Workings
Interest Revenue
= ( Present Value - Rental Payment for year) * Interest Rate
= ($178,002 - $30,868 )*7%
= $10,299.38
= $10,299
Lease Receivables
= 30,868 - 10,299
= $20,569
Answer:
Up selling
Explanation:
Up selling is a sales strategy. It is an attempt at making more sales using persuasion. It is different from cross-selling in that the customer is not asked to purchase a new item but only purchase a more expensive product or even simply an add-on to the already bought product he/she has.
While it is allowed in terms of ethical consideration to persuade the customer to purchase through up selling, it however becomes unethical when the sales person starts to push the sale. What is meant by pushing the sales refer to the use of half truth or falsehood to literally trick the customer into getting the product. This is an ethical issue and be tried in a capable court of law
The Interview Don'ts is :
- Chew Gum
- Use your cell phone inside the building
<em>* Hopefully this helps:) Mark me the brainliest:)</em>
<em>∞ 234483279c20∞</em>
