Hey there! I'm happy to help!
In the quadratic formula, the discriminant is square rooted. In this formula you have a ± before this radical. If the discriminant is positive, the solution can be either subtracting or adding the number, so there are 2 real solutions.
If it is 0, subtracting or adding are the same, so there will be just one solution.
You cannot have a negative square root. It is impossible with real numbers, so there are no real solutions.
I hope that this helps! Have a wonderful day! :D