Question

Read the scenario and answer the question that follows: Michelle has a conversation with her sister. She wants to discuss an argument the two of them had a few minutes earlier. Michelle begins the conversation by slouching in the seat next to her sister while looking around the room as she speaks. Michelle then begins to accuse her sister of causing too much trouble around the house. What action should Michelle take in order to communicate more effectively? Allow her sister to also speak about the trouble she thinks Michelle is causing Alternate among looking her sister in the eye, looking around the room, and looking down Force her sister to say she is sorry Talk about her observations, thoughts, feelings, and what she wants to happen next

Answer 1

"Talk about her observations, thoughts, feelings, and what she wants to happen next" 

That should be the answer :)