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sineoko [7]
3 years ago
10

A manager would like information on the knowledge base searches conducted by customers and call center agents. Which two metrics

are useful for identifying knowledge article effectiveness?A. Knowledge articles with the lowest ratingB. Number of knowledge articles in each data categoryC. Knowledge articles created by call center agentsD. Knowledge search query with no results
Computers and Technology
1 answer:
RideAnS [48]3 years ago
3 0

Answer:

Option A and Option D are the correct options.

Explanation:

While any information is provided by the manager to its customers which is based on the knowledge of the search conducted.

So, the following knowledge is about the article of the lowest rating and about the search query that has no output.

  • Option B is not correct for the following scenario because the manager is informing about the searches conducted by customers, not for the data category.
  • Option C is not correct for the following scenario because the articles are not created by them.
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pogonyaev

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4 years ago
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1,3,4

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3 years ago
The tax calculator program of the case study outputs a floating-point number that might show more than two digits of precision.
Aneli [31]

Answer:

TAX_RATE = 0.20

STANDART_DEDUCTION = 10000.0

DEPENDENT_DEDUCTION = 3000.0

gross_income = float(input("Enter the gross income: "))

number_of_dependents = int(input("Enter the number of dependents: "))

income = gross_income - STANDART_DEDUCTION - (DEPENDENT_DEDUCTION * number_of_dependents)

tax = income * TAX_RATE

print ("The income tax is $" + str(round(tax, 2)))

Explanation:

Define the <em>constants</em>

Ask user to enter the <em>gross income</em> and <em>number of dependents</em>

Calculate the <em>income</em> using formula (income = gross_income - STANDART_DEDUCTION - (DEPENDENT_DEDUCTION * number_of_dependents))

Calculate the <em>tax</em>

Print the <em>tax</em>

<em />

round(number, number of digits) -> This is the general usage of the <em>round</em> function in Python.

Since we need <u>two digits of precision</u>, we need to modify the program as str(<u>round(incomeTax, 2</u>)).

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