Question

When there is a need to confront a difficult situation at the workplace, it is best to use email, allowing the sender time to think through and shape their message appropriately.True/false

Answer 1

The answer is False,in case of a difficult situation at work place the sender should never use email.

Explanation:

Email can be used to convey your message at workplace when:

• When you need to get in touch with a person who is not responding to your calls.
• When you need to contact someone who is located geographically in a different location.
• when the information you want to convey/share is not time sensitive(time bond)
• E-mails are used at workplace to convey electronic files such as word documents,spreadsheets.
• In order to disperse information to large number of people.
• When a written record for the communication is required(meeting reviews)