The phrase the best completes the statement is "the gap between customer expectation and actual services provided are identified." It is a tool and a method of service quality which are most commonly used by a product manager. It assesses the quality of service delivery from the client's expectations.
        
             
        
        
        
Answer:
D $302, 250
Explanation:
The computation of the total amount paid is shown below;
 Total amount paid = Face value + accrued interest
= $300,000 + $300,000 × 3% × 3 months ÷ 12 months
= $302,250
hence, the total amount paid is $302,250
Therefore the correct option is d. 
We simply applied the above formula so that the correct value could come
And, the same is to be considered 
 
        
             
        
        
        
Answer:
c. they have been insured against misappropriation of assets. 
Explanation:
A company bonds its employees to protect itself against theft by its workers.  Being bonded means securing the money available to customers if a claim is made against the company. Bonding offers compensation to a business should a loss arise through employee's actions. 
The law requires companies that handle cash and cash equivalents such as stocks certificates to bond their employees. A company may choose from the various types of bond insurance in the market. For example, employers may use the fidelity bond to protect against employee theft. 
 
        
             
        
        
        
Answer:
Effective
Explanation:
Segregation of duties (SOD) is an essential part of the effectiveness of internal controls for any business. This integral separation ensures that key processes are performed by more than one person to prevent fraud or financial misstatement. While technology continues to become more sophisticated, the time is now to implement controls that segregate key functions within processes such as cash disbursements, investments, payroll, and many other areas.
 Maarja's Razors is implementing effectively the segregation of duties. Key processes are performed by more than one person, and this helps in flexibility of operations.
 
        
                    
             
        
        
        
Answer:
$10.49
Explanation:
The computation of the net asset value of the fund is shown below:
= (Market value of the assets - market value of the liabilities) ÷ number of oustanding shares
where, 
Market value of assets is 
= (200,000 × $35) + (300,000  × $40) +  (400,000 × 20) + (600,000 × 25)
= $42,000,000
So, the net asset value of the fund is 
= ($42,000,000 - $30,000) ÷ (4,000,000)
= $10.49