Philadelphia, Pennsylvania
Yes, to a certain extend.
Government should let all the labors available in the market to compete by their own without forcing a certain company to hire a person that based on objective qualification.
But, The Government has the obligation to step in if the labors are directly discriminated or extremely taken advantage of by the companies that hire them.
Answer:
You must start your proposal with the disadvantages or unnecessary costs generated by your current ticket tracking system. This way you will be recognizing the problem, which is the first step in the buying decision process.
E.g. Our current ticket tracking system is costing the company $500 in extra labor costs (or some other type of cost). Our current ticket tracking system is lowering the company's productivity and efficiency, and lost revenue is approximately $2,000 per week.
Questions should be the right answer