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3 years ago

What are characteristics of a good service provider operations?

Business

1 answer:

gogolik [260]3 years ago

7 0

Answer:

A good service provider operations is characterized by efficiency and effectiveness.

Explanation:

A good service provider operations that is efficient and effective is characterized by the following:

lower operation cost
deep customer knowledge
clear focus on business objectives
reliable systems and processes
quick upgrade and maintenance culture
effective communication channels
clear leadership structure and channel of command
A well developed evaluation/feedback mechanism.

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The risk-free rate is 5%; Stock A has a beta of 2.0; Stock B has a beta of 1.0; and the market risk premiumis positive. Which of

butalik [34]

Answer:

C) If Stock B's required return is 11%, then the market risk premium is 6%.

Explanation:

In this question, we apply the Capital Asset Pricing Model (CAPM) formula which is shown below

Expected rate of return = Risk-free rate of return + Beta × (Market rate of return - Risk-free rate of return)

The (Market rate of return - Risk-free rate of return) is also known as the market risk premium

If we take the required return is 11%, so the market risk premium would be for stock B

11% = 5% + 1 × Market risk premium

11% - 5% = Market risk premium

So, the market risk premium would be 6%

If we take the required return is 11%, so the market risk premium would be for stock A

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So, the market risk premium would be 3%

Hence, the correct option is C

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3 years ago

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grandymaker [24]

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3 years ago

PLEASE HELP

loris [4]

<span>C) Cash, debit $11,000; Katelyn's Capital, credit $11,000
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3 years ago

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South Tel Communications is considering the purchase of a new software management system. The system is called B-lmage, and it i

gavmur [86]

Answer:

Explanation:

South Tel Communications is considering the purchase of a new software management system. The system is called B-image, and it is expected to drastically reduce the amount of time that company technicians spend installing new software. South Tel's technicians currently spend 6,000 hours per year on installation which cost South Tel $25 per hour. The owners of the B-image system claim that their software can reduce time on task by at least 25%. The system requires an initial investment of $55,000 and an additional investment of$10,000 for technician training on the new system. Annual upgrades will cost the firm $15,000 per year. Because the investment is comprised of software, it can be fully expensed in the year of the expenditure (no depreciation). South Tel faces a 30% tax rate and uses a 9% cost of capital to evaluate projects of this type.

A. Assuming that South Tel has sufficient taxable income from other projects so that it can immediately expense the cost of the software, what are the free cash flows for the project for years zero through five?

Total (65,000)

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Less: Annual upgrades ( 15,000)

Total 435,000

Less: Tax (30%) (130,500);

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3 years ago

Which of the following is an example of irregular income? a) A full-time job b) A part-time job c) A graduation gift d) Both b a

alexandr402 [8]

Which of the following is an example of irregular income?
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What are characteristics of a good service provider​ operations?

What are characteristics of a good service provider operations?