Just for future reference. Please add all the choices for this question.
There are four possible answers to this question:
<span>A. a one-way form of contact to broadcast information
B. a way of transmitting a message
C. any means of transmitting a message
D. the exchange of a message in a medium through a channel</span>
Final Answer: C. Any means of transmitting a message
Your answer will be C) Workplace cliques can cause horizontal disharmony (just like how cliques would form in say a high school!)
We can eliminate the others because A. Office friendships would actually lead to more socializing, B. Ethnic similarities are usually not a big factor in choosing to socialize or be friends with a person, and D) This is not impossible, just usually not encouraged
The very first sentence, it explains what happens