Frictional, Structural, &
Cyclical
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Answer:
Cardboard packaging for the product is a product cost
Explanation:
As we know that
There are two types of cost i.e product cost and the period cost.
The product cost is the cost which is directly related to the product i.e direct material cost, direct labor cost, etc
And, the period cost is the cost which includes the major part of the selling and admin expenses like - sales commission, advertising expense, etc
Plus, the human capital is necessary for all the firms and the depreciation is also charged in all type of business
So the cardboard packaging is the product cost
Answer:
The main danger that could pose to predicting the number of new subscriptions for a month in which 2,000 hours were spent on telemarketing would be not to consider the cost of said hours of telemarketing when considering the benefits obtained through the new subscriptions.
Thus, if the economic benefits resulting from the subscriptions were considered without subtracting the cost of the telemarketing hours, the accounting of the company's gross profits would be incorrectly recorded, incurring an error that would generate a higher tax burden for the company.
The Correct Awnser is (A) because when you do the math, thats what you come up with
Answer:
There are various measures and tools to gauging and measuring customer satisfaction in the Banking Industry:. They include: Surveys, Feedback Forms, Oral Conversations, Complaints Box. Statistics from this tools could explain the why there is an increase/decrease in the level of growth and customer retention.
Explanation:
Surveys: Customer satisfaction surveys is a good tool to learn more about what the customer feels about services rendered. Surveys allow the Management to ask question like; Which of our products do you love most. How likely will you recommend us to others, what was your experience about the Internet banking process and much more.
Feedbacks: Feedback are great for immediate response after a transaction or interaction has just been concluded. It is also commonly used after the customer has just dropped off a chat or call with a Bank Representative. Few questions requiring Yes or No. For example: Were you satisfied with how you were attended to[Yes or No], Would you visit us again[Yes or No] etc.
Oral Conversation: This involves chats, direct calls or physical visits by Customer Representatives to clients requesting to know what general issues they may have with the Bank, why the customer has not visited for a long time etc.
Physical Complaints Box: This are comments box placed in a notable section of the bank premises. Here a client document his/her experience/complaints in writing and drop it in the Box.
Linking Customer Satisfaction & Growth
The various tools outlined above can give a broad description the level of satisfaction experienced by customers. What percentage of customers were very satisfied, not satisfied from the statistics gotten. The level of satisfaction in turn will determine how loyal the customers will be. Loyal customers will recommend the bank and be enthusiastic about its products[Accounts] while disgruntled customers can damage the brand through negative comments and publicity.
