Question

Your project requires new software. The IT department is going to research options to identify the best solution to work with your project and existing infrastructure. The customer will approve their choice. In your responsibility matrix, which category would you use for the IT department for this work?

Answer 1

Answer: Consult

Explanation:

RICA is the acronym for Responsibility, Inform, Consult and Accountability. For different projects different categories are provided based on their requirement of involvement in the project. In the new project the IT department in the company provides inputs such as new software application. This work falls under consult in RICA matrix.

Responsibility is based on completion of the given work. Accountability to provide a final answer for the work done. Consult is providing feedback and contribution to the activity. Inform to person who requires information update.