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GarryVolchara [31]
3 years ago
5

Southwest Airlines uses many different methods to generate extensive information about its customer base, and then it uses this

information to enhance customer experiences. These activities indicate that all of the following observations but one would be logical. Which observation is the illogical one?
(A) Southwest Airlines operates in a customer-oriented and customer-empowered marketing world.
(B) Southwest Airlines views itself as operating in an evolved market.
(C) Southwest Airlines seeks true relationships with its customers.
(D) Southwest Airlines views itself as operating in a devolving market.
Business
1 answer:
Alex3 years ago
7 0

Answer:

(D) Southwest Airlines views itself as operating in a devolving market.

Explanation:

If Southwest Airlines believes it is operating in a devolving or declining market it will not make efforts to generate customer information with a view to enhancing customer experience.

The actions of Southwest Airlines are consistent with a company in an evolving market where there are new opportunities to expand their customer base and grow returns on investment.

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What makes communication dynamic?
almond37 [142]
Communicating is a very complicated task that takes a lot of patience. You must have the ability to hear and listen to each opinion or idea while taking into account their perspectives and where they are coming from. In this sense, you must also apply your own opinions and ideas while continuing to respect others. Although, listening and speaking to one another is but one of the levels that go into the success of holding dynamic communications. As humans, we tend to notice the smallest details of one person such as facial expressions, tone of voice,
body movements, etc. and we analyze all of these details in order to decide who they are, what they are feeling, what type of personality they have, and how we will react to this person. Because it always important to be aware of what impression you are giving off towards people as well as being understanding of their point of view in order to have dynamic communication.
3 0
3 years ago
A strategy that focuses on increasing the attractiveness of a product is referred to as a​
NARA [144]

Answer:

Differentiation strategy

Explanation:

Differentiation strategy is an approach by a business to make its products and services unique and better in comparison to products from its competitors. The strategy aims at creating a perception in customer's minds that the company products are superior.

The company aims to attract more sales by distinguishing itself from the competition.

6 0
4 years ago
Keyboarding or typing 100 words per minute can be thought of as a?
Mrrafil [7]

Answer:

Professional career typists

Explanation:

People that can type fast usually use a type of keyboarding known as touch typing. Basically the person typing knows the location of each key by muscle memory.  This increases the speed of typing. But only professional career typists are the ones that can type or exceed 100 words per minute.

4 0
3 years ago
Read 2 more answers
Korey is planning to open a comic book store near his home. after completing a population survey for 3,520 homes in a 5 mile rad
astraxan [27]

Kids in grade school have a maximum percentage of 32 reasons that Option (d) is the correct answer.

<h3>why are the grade-school-aged kids surveyed?</h3>

Korey did the market analysis section of his business plan after conducting a population survey of 3,520 homes within a 5-mile radius.

He discovered that younger children who read comic books as children are more likely to read them as adults, resulting in a current and future client base.

For more information about the market analysis survey, refer below

brainly.com/question/3886071

6 0
3 years ago
Read 2 more answers
Eastern Motors Auto Dealership wanted to estimate the average CLV over a 5 year time horizon of a customer who purchases a new v
NARA [144]

Answer:

The total estimated CLV over a 5 year time horizon for someone who purchases a new vehicle at Eastern Motors is $3,410.40.

Explanation:

Margin on selling vehicle = Average vehicle selling price * Margin = $23,700 * 11% = $2,607

Margin generated by 78% of people who return for service over 5 years = Number of times * Margin generated on each service = 10 * $103 = $1,030

Total estimated customer lifetime value (CLV) = Margin on selling vehicle + (Margin generated by 78% of people who return for service over 5 years * 78%) + (Margin generated by 226% of people who do not return for service over 5 years * 22%) = $2,607 + ($1,030 * 78%) + ($0 * 22%) = $3,410.40

Therefore, the total estimated CLV over a 5 year time horizon for someone who purchases a new vehicle at Eastern Motors is $3,410.40.

6 0
3 years ago
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